Chapter 9

How Can We Manage Intercultural

Conflict Flexibility?

This chapter examines conflict in intercultural communication contexts. It ends with suggestions for ameliorating conflict when it occurs.

Tikal, Guatemala
2010

To Do This Week:

1. Watch this video

This video describes the 5 styles of conflict described in the textbook.

Click the image to the left to begin the video. It is 10:35 minutes in length.To turn on Closed Captioning for this video, please click the "cc" box at the bottom of the video screen.

2. Read Chapter 9

You should read the chapter before completing Discussion Board entries or completing an online exam. It is suggested that you complete the Chapter 9 Guide while reading the chapter.

3. Complete the Chapter Guide

You should complete the chapter guide while you are reading the chapter. You can find Chapter Guides by clicking the "Chapter Guides" button on our main Blackboard page. Chapter Guides are for your own personal use and should not be turned-in to the instructor.

4. Make posts on the Discussion Board

Make one Original Post and two Reply Posts on the Discussion Board.

Original Posts are due on Wednesday by midnight.

Reply Posts are due on Saturday by midnight.

To keep discussion varied and lively, each student has been assigned to a group by last name. To find out which group you are in, click on the "Disc. Board" button above. Please remember your group number. You will remain in this group for the duration of the semester.

You must follow all the Discussion Board Guidelines in order to earn all the points possible on this assignment. Click "Disc. Board" link to review guidelines.

5. Take the Chapter 9 Exam

You can access the exam by clicking on the "Exams" button on our main Bb page.

The exam must be completed by the exam deadline -- next Monday at noon.

If you do not finish the exam by the deadline, you will not be allowed to make it up.

Managing Intercultural Conflict: This video offers some practical advice for managing intercultural communication conflict.

Click the image to the left to begin the video. It is 3:47 minutes in length.To turn on Closed Captioning for this video, please click the "cc" box at the bottom of the video screen.